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Frequently Asked Questions

Everything You Need to Know Before Your Visit.

From booking and appointment preparation to salon policies and services, find answers to common questions about visiting 3 Traits of Beauty.

Booking

How do I book an appointment?

Book online through Perceny. Select your service, then review the appointment details before confirming. For booking assistance, call (240) 619-4632 or email the salon.

Can I book with a specific stylist or beauty professional?

To request a specific stylist or beauty professional, contact the salon. If you need help choosing, meet our team.

Do you accept walk-ins?

Please contact the salon to ask about availability before visiting without an appointment.

Can I book more than one service for the same visit?

Multiple services may be available depending on provider schedules and service timing. Please review the booking options or contact the salon for help coordinating your visit.

Can I arrange a service consultation?

Contact the salon or your preferred provider to ask about consultation availability, format and any fee.

Cancellations, Deposits & Fees

What is your cancellation policy?

Review any cancellation terms displayed during online booking before confirming your appointment. Contact the salon or your provider if you need clarification.

How much notice is required to cancel or reschedule?

Rescheduling 24 hours or more before your appointment carries no additional charge. Contact the salon or your provider to confirm cancellation terms for your appointment.

How do I reschedule my appointment?

Reschedule at least 24 hours in advance, with no rescheduling fee. Review your booking confirmation for appointment-management options, or contact the salon or your provider for help.

Is there a cancellation fee?

Confirm any cancellation charges with the salon or your provider and review the terms shown during booking.

What happens if I miss my appointment?

No-shows forfeit their online booking deposit. Contact the salon or your provider to arrange another appointment.

Is a deposit required to book?

Review the payment details displayed during booking and confirm any deposit or booking fee with the salon or your provider.

Are booking deposits refundable or transferable?

Ask the salon or your provider to confirm refund and transfer terms before paying a deposit or changing an appointment.

What if I am unhappy with my service?

Please raise any concern during your service so the salon can first work to rectify it. Management then decides whether a partial or full refund is appropriate.

What happens if I arrive late?

Contact the salon or your provider as soon as you know you will be late. They can advise you about your appointment and any applicable terms.

Before Your Appointment

How should I prepare for my hair appointment?

Preparation varies for hair and barber services. Review your provider’s booking instructions and ask how your hair should be prepared for your selected service. For loc appointments, confirm preparation with your loctician.

How should I prepare for a nail appointment?

Discuss your desired design with your nail artist and ask whether any preparation or removal of an existing set is needed before your appointment.

Can I bring my own wig or extensions?

Confirm hair and wig requirements with your provider before purchasing or bringing hair. Hair extensions are not included in the starting price unless supplied by the salon.

What should I confirm before a lash appointment?

Ask Danchae Scott for preparation instructions for your selected lash service. Explore lashes.

What should I confirm before a makeup appointment?

Discuss your occasion, preferred look and your appointment at the salon with Jade Rich. Follow her preparation instructions when provided. Explore makeup.

What should I confirm before a waxing appointment?

Confirm your waxing or skincare service with Chika Byrd and ask for preparation instructions. Her services include waxing, facials, back facials, vagacials, brow tinting ($25), and brow lamination ($45). Explore waxing and skincare.

Services & Providers

What services does 3 Traits of Beauty offer?

3 Traits of Beauty offers hair and barber services, nails, lashes, makeup, waxing and skincare. Explore services and confirm your selected treatment with the appropriate provider.

Where can I find prices and appointment lengths?

See our salon service prices and review the details in online booking. Starting at $150: Fulani Braids (indicative range $150–$225), Faux Locs with Extensions ($150–$250), and Passion Twist Braids ($150–$250). These are starting ranges, not price ceilings. Length, small parts, density, and intricate designs cost extra. Hair extensions are not included unless supplied by the salon. Confirm your final salon price and appointment length before booking.

Do all providers offer the same services?

No. Providers have different specialties and service offerings. Visit Meet the Team to learn more about the team and use the booking experience to choose the appropriate provider.

Can I see examples of your work?

Visit Our Work. Illustrative imagery is clearly labeled; real provider and client work will be added as approved photography becomes available. You can also follow 3 Traits of Beauty on Instagram for current updates.

Visiting Us

Where is 3 Traits of Beauty located?

3 Traits of Beauty is located at 3808 Old Silver Hill Rd, Suitland, MD 20746.

What are your business hours?

Monday: Closed
Tuesday–Sunday: 9:00 AM – 8:30 PM

Is parking available?

Contact the salon before your visit for parking and accessibility information.

Can I bring children or additional guests?

Space is limited, so we prefer that you attend without additional guests. We prefer that children attend only when receiving a service.

What payment methods do you accept?

We accept electronic payments only: card, Apple Pay, Zelle, and Cash App. We do not accept cash. Online booking is handled through Perceny. The methods available at online checkout may differ; review the options shown there before paying.

How can I contact the salon?

Call (240) 619-4632 or email 3traitsofbeauty@gmail.com. See Contact Us for directions.

Still Have Questions?

We’re Happy to Help.

Reach out before your appointment if you need help choosing a service, provider or preparing for your visit.

Plan your visit

Let’s Talk About Your Appointment.

Book online through Perceny, or call or email the salon for help with availability, pricing and preparation.

Book OnlineCall (240) 619-4632Email your appointment inquiry

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